If you don’t find the answer to your question, please email us at help@savorseattletours.com.
Unfortunately not. We want you to be delighted with your delivery, and we truly believe that you will based on the products we’re offering. But we are unable to offer refunds, exchanges, or returns at this time.
All boxes are shipped from our warehouse within three business days. We do not ship boxes containing perishables on Thursdays or Fridays.
All boxes are shipped from our warehouse located in Renton, Washington within three business days. We do not ship boxes containing perishables on Thursdays or Fridays. Standard shipments go via SurePost and selected delivery speed.
No, unfortunately our boxes are too large for UPS to deliver to a PO Box. We will need a street address for the recipient.
Yes! Buyers are responsible for the shipping costs assessed.
Not at this time.
Notes and gift messages can be added on the “Shopping Cart” page if the check out process. You will see a box with “Add a note for the recipient.” Type your note in the box and we’ll be sure to include the note in the box!
We include a packing sheet with the items purchased listed, but the price of the items are not included.
UPS Ground – How many days will it take for my item to arrive?
(add at least one day for SurePost)
Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days.
Please note: The estimated arrival date is approximate and the package could be delivered before or after the given date. We are not responsible for incorrect addresses, delivery delays, delivery exceptions, and lost or stolen packages.
*The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping.
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